YOUR TASKS
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Answering calls, initially analyzing and recording calls
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Conducting telephone and email consultations
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Resolving basic problems with IT applications and systems
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Monitoring the status of requests
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Analyzing the monitoring of company products
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Maintaining good relations with customers
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Providing full professional customer service
OUR REQUIREMENTS
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Good work organization and independence at work
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Good communication skills
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Analytical skills
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Basic technical skills to identify and solve problems
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Positive attitude, willingness to learn and grow
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C1-level of English
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Full-time availability - full-time work
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Shift work (weekends, nights)
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Experience in working in a call center, telephone sales, and customer service is welcome
WHY IS IT WORTH WORKING WITH US?
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We have small self-managing teams.
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We give the freedom to create your own solutions and value grassroots initiatives.
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Team atmosphere is very important to us, we celebrate successes together, utilizing the integration budget, and we organize team-building trips every year.
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We work in a comfortable office, without open space, and in our free time we have entertainment options: xBox, darts, foosball.
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We implement friendly onboarding and Buddy and Resource Manager care.
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We provide a training budget and internal training.
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We have opportunities for free Multisport Light and medical care.
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We give annual bonuses.
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For those willing, we offer a subsidy (up to PLN 3,000) for the private computer equipment you work on.
Please attach the consent to the processing of personal data:
I consent to the processing of my personal data for the purposes of the recruitment process (in accordance with the Act of May 10, 2018 on the protection of personal data (Journal of Laws of 2018, item 1000) and in accordance with the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (GDPR)).
And if you would like to be considered for any other position in our future recruitment processes, please include:
I hereby give consent for my personal data included in the application to be processed by Verestro SA for the purposes of future recruitment processes.